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CCXP Directory

Search and verify Certified Customer Experience Professionals worldwide

The Official CCXP Certification Directory

The CCXP certification is an industry-wide, standardized certification for CX practitioners to demonstrate their customer experience management expertise.

This directory includes all professionals who have:

  •   Met the experience requirements for certification
  •   Passed a rigorous examination testing CX knowledge
  •   Complete ongoing training to maintain their certification

The directory is linked to the official certification database, allowing you to verify the certification status of any CCXP professional. This serves as an authoritative resource for organizations seeking qualified CX experts and for professionals looking to connect with peers.

Privacy Note: CCXPs can manage their public listing through their CXPA member dashboard, choosing what information to display publicly.

Official CCXP Certification Badge

How to Use the Directory

Find and connect with certified CX professionals in three simple steps

CCXP Directory

Browse the ccxp directory.

Find Certified Professionals

Showing 401-420 of 1414 results

AB

Abdulhamed Alhaffar

CCXP Since 2020
Marsad Marketing Consultancy
United Arab Emirates
CA

Carol Drew

CCXP Since 2018
Nedbank
South Africa
CH

Christian Chiari Manni

CCXP Since 2024
Lee Hecth Harrison
Canada
DA

Danielle Wipperfurth

CCXP Since 2021
Walgreens
United States
GA

Gauthier Bolleyn

CCXP Since 2024
Orange Business
Belgium
GE

Gene De Libero

CCXP Since 2017
Gene
United States
GR

Greg Crowley

CCXP Since 2024
Budburst
United States
JE

Jeffrey Hursey

CCXP Since 2016
Cisco Systems
United States
JE

Jennifer Head

CCXP Since 2015
Lexmark, International Inc.
United States
JO

John Vanderipe

CCXP Since 2018
eMoney Advisor
United States
KA

Kathy Hoffman

CCXP Since 2018
UCare
United States
MA

Manpreet Singh

CCXP Since 2023
CIMB Group
Malaysia
MA

Marg Gandolfi

CCXP Since 2020
City National Rochdale
United States
RE

Rebecca Lee

CCXP Since 2017
Delta Dental of Washington
United States
RI

Rick Malsch, CCXP

CCXP Since 2023
CXPA Member
United States
RO

Rodrigo Rosa

CCXP Since 2024
Addi
Brazil
SH

Sharice Cook

CCXP Since 2018
Ciena
United States
SO

Sonali Gogia

CCXP Since 2025
Sonali Gogia Consulting
SO

Sophie Imbert

CCXP Since 2018
The Thought Tank
Australia
TR

Trang (Tracy) Do

CCXP Since 2025
Techcombank (TCB)
Vietnam

Need to Update Your Listing?

To make changes to your directory listing, opt-in/out, or update your information, please email ccxpsupport@cxpaglobal.org. Our support team will assist you with any directory-related requests.

Ready to Join the Directory?

Earn your CCXP certification and get listed among distinguished CX professionals worldwide

Start Your CCXP Journey

Directory Questions

The directory includes all individuals who have successfully earned their CCXP certification and maintain it in good standing. This means they have met the experience requirements, passed the rigorous examination, and complete ongoing professional development to keep their certification current. Only active certifications are displayed.
What if I do not see an individual listed? You can rely on this directory to reflect the official CXPA records of CCXPs in good standing. There are, however, a few reasons you may not see an individual listed as you expected, such as their privacy requests or a difference between the name in our records and your search. If you are unable to confirm a record below, please email us with your inquiry, including as much information as possible about the individual (e.g., name, country, LinkedIn Profile) so that we may handle your request for verification.
Yes, you have complete control over your public profile. Through your CXPA member dashboard, you can choose which information to display publicly, including your email, LinkedIn profile, company name, and other contact details. You can also opt to make your profile completely private, showing only your name and CCXP certification status.
To update your listing, you can either log into your CXPA member dashboard to make changes directly, or email ccxpsupport@cxpaglobal.org for assistance. Common updates include job changes, contact information, location moves, or privacy preference adjustments. Changes made through the dashboard appear immediately.
The directory is directly linked to the official CCXP certification database maintained by CXPA. Certification status is updated in real-time, including new certifications, renewals, and expirations. This ensures that anyone searching the directory can trust that listed professionals have valid, current certifications.
If you cannot find a certified professional, they may have opted for a private profile or their certification may have expired. For verification of specific individuals, you can contact ccxpsupport@cxpaglobal.org. We can confirm certification status while respecting privacy preferences.