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CCXP Directory

Search and verify Certified Customer Experience Professionals worldwide

The Official CCXP Certification Directory

The CCXP certification is an industry-wide, standardized certification for CX practitioners to demonstrate their customer experience management expertise.

This directory includes all professionals who have:

  •   Met the experience requirements for certification
  •   Passed a rigorous examination testing CX knowledge
  •   Complete ongoing training to maintain their certification

The directory is linked to the official certification database, allowing you to verify the certification status of any CCXP professional. This serves as an authoritative resource for organizations seeking qualified CX experts and for professionals looking to connect with peers.

Privacy Note: CCXPs can manage their public listing through their CXPA member dashboard, choosing what information to display publicly.

Official CCXP Certification Badge

How to Use the Directory

Find and connect with certified CX professionals in three simple steps

CCXP Directory

Browse the ccxp directory.

Find Certified Professionals

Showing 1-20 of 1414 results

AL

Alison Lawrie

CCXP Since 2015
Sika Ltd
United Kingdom
AS

Ashley Matz

CCXP Since 2020
Blackhawk Network
United States
DI

Dirk de Wit

CCXP Since 2024
AS Watson Benelux
Netherlands
EM

Emily Vernon

CCXP Since 2020
Reckitt Benckiser
Gabe Smith, CCXP

Gabe Smith, CCXP

CCXP Since 2019
Customer Experience Professionals Association
United States
KA

Kathryn Payman

CCXP Since 2025
SMG
United Kingdom
MA

Marieke Miltenburg

CCXP Since 2024
Bol.com
Netherlands
MA

Mary Sykora

CCXP Since 2025
Wounded Warrior Project
United States
ME

Melissa Gerards

CCXP Since 2025
APG
Netherlands
MI

Mirian Mendoza

CCXP Since 2024
EverBright
United States
NA

Nathanael Smith

CCXP Since 2025
TriMet
United States
NE

Nenyen Akpa-Mangni

CCXP Since 2024
Nigerian University Pension Management Company Ltd
Nigeria
OX

Oxana Mirzoyev

CCXP Since 2025
Bank of Hawaii
United States
SI

Simon Beeson

CCXP Since 2024
AIA Group
Hong Kong
ST

Steve Hammer

CCXP Since 2022
Teladoc Health
United States
TH

Thea Callen

CCXP Since 2024
United States
TR

Trina Ledoux

CCXP Since 2023
Culligan International
United States
VA

Vasu Rao

CCXP Since 2016
Dexcom
WA

Wayne Simmons

CCXP Since 2020
Pfizer
United States
MB

mbilleri Billeri

CCXP Since 2025
Guidehouse
United States

Need to Update Your Listing?

To make changes to your directory listing, opt-in/out, or update your information, please email ccxpsupport@cxpaglobal.org. Our support team will assist you with any directory-related requests.

Ready to Join the Directory?

Earn your CCXP certification and get listed among distinguished CX professionals worldwide

Start Your CCXP Journey

Directory Questions

The directory includes all individuals who have successfully earned their CCXP certification and maintain it in good standing. This means they have met the experience requirements, passed the rigorous examination, and complete ongoing professional development to keep their certification current. Only active certifications are displayed.
What if I do not see an individual listed? You can rely on this directory to reflect the official CXPA records of CCXPs in good standing. There are, however, a few reasons you may not see an individual listed as you expected, such as their privacy requests or a difference between the name in our records and your search. If you are unable to confirm a record below, please email us with your inquiry, including as much information as possible about the individual (e.g., name, country, LinkedIn Profile) so that we may handle your request for verification.
Yes, you have complete control over your public profile. Through your CXPA member dashboard, you can choose which information to display publicly, including your email, LinkedIn profile, company name, and other contact details. You can also opt to make your profile completely private, showing only your name and CCXP certification status.
To update your listing, you can either log into your CXPA member dashboard to make changes directly, or email ccxpsupport@cxpaglobal.org for assistance. Common updates include job changes, contact information, location moves, or privacy preference adjustments. Changes made through the dashboard appear immediately.
The directory is directly linked to the official CCXP certification database maintained by CXPA. Certification status is updated in real-time, including new certifications, renewals, and expirations. This ensures that anyone searching the directory can trust that listed professionals have valid, current certifications.
If you cannot find a certified professional, they may have opted for a private profile or their certification may have expired. For verification of specific individuals, you can contact ccxpsupport@cxpaglobal.org. We can confirm certification status while respecting privacy preferences.

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