Become a CXPA Member

Connect with a vibrant community of CX-minded professionals

Why should you join CXPA?

CXPA membership gives you exclusive access to tools, resources, and a global network designed to support your CX success - all for less than $1 a day.

We encourage you to explore member resources below and become a member today.

Create an account and join today

Resources to help you in your everyday work

When you join, you will gain immediate access to:

CXPA Community

Informed CX advice from thousands of fellow CX professionals around the world.

Case Study Program

Have your CX business case reviewed and add external validation to your work through the Proven Business Impact case study program.

CX Knowledge Copilot

Get practical, targeted advice from an AI tool based on CXPA publications.

CXPA Publications

Online access to CXPA's community-developed, consensus resources to help support CX professionals in driving better CX outcomes.

Plus, Throughout the Year, You'll Enjoy:

Members-only online community

Volunteer opportunities

Monthly newsletter

Exclusive member pricing

How to create a CXPA Account

1. Click "Create an Account" below

2. Select "Set Up an Account" from the pop-up

3. Follow the prompts to connect to a previous account or create a new record

4. Verify you email in your inbox

5. Complete your profile and click "Save" at the bottom

Create an Account

Purchase CXPA Membership

1. Select "Join CXPA" below

2. Select your membership package

3. Enter your payment details

4. Visit cxpaglobal.org to begin using your benefits

Join CXPA

Join Today

Start your journey with the global CX community

Create an account and become a member

Membership FAQs

While you do not have to join CXPA to apply for or hold the CCXP, it is to your advantage to join as early as possible to provide you access to resources that will help you prepare - plus members receive a discount on the CCXP application.

Individual memberships are active for 12 months from the date of purchase. Team memberships provide membership for 12 months from the date of Team membership purchase. You can also choose a multi-year membership bundle to extend your benefits, or bundle your membership with a CCXP application.

Team membership includes all individual member benefits for each team member, plus simplified billing and team management tools.

CXPA's team is looking out for you during this challenging time. Reach out to Jennifer Baker at jennifer@cxpaglobal.org for support.

We're here to help. Reach out to us at info@cxpaglobal.org for support.