Members sign in to see contact information.
Sign InSelf Employed
Customer Experience Strategy Coach & Consultant
I help software and service provider small businesses turn unhappy customers’ frowns upside down, so clients stay longer, spend more and become raving fans helping you scale faster and more profitably.
My background spans 28 years in corporate working for the likes of PwC, Virgin and Zendesk in a variety of customer experience, customer strategy, customer support and customer success roles.
CX courses through my veins. I've decided to bring that expertise and a passion for entrepreneurship together to serve small businesses who put customer experience at the heart of their company, right from the start.
Looking to work with SaaS and service provider businesses who have a recurring revenue retention issue, within and outside the UK. I like to travel for the right engagements with ambitions to work with more North American and APAC businesses in due course.
