Rodrigo Padilha

Rodrigo describes himself as a "nexialist" passionate about customer matters, collaboration, and disruptive innovation. Currently working as Services and CX Director for Volvo Group in Latin America, responsible for implementing business solutions, managing processes, and developing teams. **Professional Background:** - Currently Services and CX Director for Volvo Group in Latin America - Previously with Electrolux - Experienced in C-level and executive positions across: - Aftermarket - Business operations - Retail operations - Customer success - Quality - Supply chain **Education and Certifications:** - Graduate certification in Mechanical Engineering - MBA in Marketing - Postgraduate in Finance - Certification as an Innovation and New Economy Advisor **Professional Approach:** - Focuses on key results - Builds high-performing teams - Adapts quickly to new insights - Passionate about developing people - Data-driven approach - Interested in technology trends like blockchain, AI, machine learning **Personal Interests:** - Traveling, outdoor adventures, trail running - Discussing life quality - Married with twin children ## Global Region South America ## Professional Information - Services and CX Director for Volvo Group in Latin America - MBA in Marketing, Postgraduate in Finance - Innovation and New Economy Advisor certification - Previously with Electrolux