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Martijn Lentz, CCXP

KVK

Program Manager

CCXP Certified since 2021 Netherlands

About






Leader in customer experience management in Dutch Government. 10+ years of experience in Customer Experience Management in organizations.



  • Initiator Customer Experience Management Community for Dutch Government.

  • Initiator Government Customer Journey Mapping training.

  • Initiator of the Dutch Citizen Experience Measurement Framework.

  • Initiator of the Dutch CX-maturity model for government.



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