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Greg Melia

Customer Experience Professionals Association

Chief Executive Officer

United States

About

CEO Greg Melia, CAE, works with the CXPA Board of Directors to:

  • Ensure the health of CXPA's culture
  • Strengthen its position as the trusted source for CX
  • Lead CXPA staff to support the global CXPA community

Quick Facts:

  • Was Drum Major of the largest drum corps in the United States
  • Taught his toddler daughters the concept of equifinality
  • Hosts an annual Burns Night party with tastings and poetry
  • Named a "Young and Aspiring Association Executive" by Association Trends in 2009

Professional Background

  • Has 20 years of association management experience
  • Certified Association Executive (CAE)

Industry

Non-Profit

Global Region

United States

Professional Information:

  • Organization: Customer Experience Professionals Association
  • Location: Plymouth, MN
  • Website: http://www.cxpa.org

https://www.linkedin.com/in/gregmelia/

CXPA Involvement

  • CXPA Staff
  • 2026 CXPA Africa Council — CXPA CEO
  • 2026 CXPA Canada Council — CXPA CEO
  • 2026 CXPA US Council — CXPA CEO
  • 2026 CXPA Europe Council — CXPA CEO
  • 2026 CXPA Middle East Council — CXPA CEO
  • 2026 CXPA Asia Council — CXPA CEO
  • 2026 CXPA Brazil Council — CXPA CEO

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