Farraj Alamani

My name is Farraj Al-Amani , and I currently serve as a Senior Lead Specialist II – Issuer Services at the Securities Depository Center Company (Edaa) in Saudi Arabia.

Over the past eight years, I have developed deep expertise in client relationship management, post-trade operations, and corporate action services within the capital-market infrastructure. My daily focus is on improving issuer and investor experiences by streamlining operational processes, strengthening service quality, and ensuring transparency across all market participants.

I hold multiple professional certifications in capital markets, behavioral finance, and corporate governance, alongside leadership education from the University of Oxford and the University of London (MIC Program).

I’m passionate about building customer-centric strategies in regulated environments and learning how global CX leaders translate empathy and data into measurable business value. I look forward to connecting with professionals who share a vision for elevating customer experience standards across financial markets.

— Farraj Al-Amani 

Riyadh, Saudi Arabia