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I am a customer service professional, mostly experienced in Home Appliances and Consumer Electronics business. I have managed after sales field operations, operation design groups and projects. While working in field operations management, I have also managed 3rd parties and P&L of related operation.
I have also expertise in direct management of customer service employee.
In addition; I have managed customer care/contact center team in retail business. Thru this experience I have the opportunity to manage e-commerce support function.
iGA Istanbul Airport
Experience Design and Segment Management Ass. Manager
Doğuş Teknoloji
Senior Customer Experience Development Specialist
ATP
CSM
iGA Istanbul Airport
Digital Transformation and Channel Management Supervisor | Customer Experience Senior Management