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Business & CX Architect
A versatile and resourceful Business Architect with a proven track record in business analysis, product ownership, and digital transformation, combined with 10+ years of expertise in agile practices and project management.
Consistently driven organizational transformation by leading projects, cross-functional teams, and initiatives, leveraging enterprise architecture frameworks and best practices to achieve operational excellence across diverse industries.
Hands-on expertise in generative AI and AI agents, mapping AI use cases to business needs, selecting appropriate AI models and agentic workflows, and delivering practical AI-driven solutions for workflow automation and optimization.
Experience spans top-tier organizations in Saudi Arabia, including ELM Company, EJADA Systems Company, Al Tamimi Group, JODAYN Consulting, and government entities, with broad expertise in Financial Systems, Food and Beverage Systems, Retail and POS Systems, HR Systems, Procurement Systems, Archiving Systems, CRM, ERP, Electronic Portals, customized in-house solutions, and mobile applications.
Demonstrated efficiency in stakeholder management, eliciting and analyzing business needs for business cases, proposed projects, and requirements, providing strategic recommendations for process improvement.
A target-driven professional with strong team leadership and problem-solving capabilities, highly organized, thrives on challenges, and strives for excellence
