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Dear CX Professionals and Enthusiasts,

 

Welcome to the CXPA Asia Regional Leadership Council's official website, https://www.cxpa.org/home/asia. I am Pranav Kumar, honoured to serve as the Chair of this council, and it is my pleasure to extend a warm welcome to you.

 

Our mission is clear: We are here to support CX professionals throughout their entire career journey. We believe that by sharing knowledge, fostering continuous learning, inspiring one another, and promoting growth, we can collectively elevate the practice of Customer Experience(CX) in Asia.

 

Our vision is to see exceptional outcomes inspired by empowered CX Professionals. We envision a future where every CX professional in Asia has the tools, knowledge, and network needed to drive exceptional customer experiences.

 

Asia is a region of incredible diversity, both in culture and business landscape. Our strength lies in this diversity. By harnessing the collective wisdom of CX professionals from different backgrounds, industries, and experiences, we can drive innovation and excellence in CX practices across Asia.

 

I am delighted to share an exclusive offer with you. As a token of our appreciation for your support and commitment to CX excellence, we are offering a special discount in CXPA Global membership fees. When you sign up or renew your membership on this page, you can access all the benefits of CXPA Global membership for just USD 150, which is a discount of USD 75. This membership will open doors to a world of CX resources, networking opportunities, and professional development.

 

Our focus at the CXPA Asia Regional Leadership Council is centred on CX Community Engagement and driving growth in CX practice and career advancement for CX professionals. We are committed to providing you with the tools, knowledge, and connections you need to excel in your CX journey.

 

Explore our website to access a wealth of CX resources, connect with fellow professionals, and stay informed about upcoming events and opportunities. Feel free to reach out to us with any questions, suggestions, or partnership ideas you may have. Your input is invaluable to us.

 

Thank you for being a part of the CXPA Asia community. Together, we will inspire exceptional customer experiences and empower CX professionals to achieve their fullest potential.

 

With warm regards,

 

Pranav Kumar

Chair - CXPA Asia Regional Leadership Council

 

 

 

 

 

 

 

 

 


Mr. Prasana Kumar Parthasarathy

Chair

Head Technology Solutions, Consulting & Delivery - Data, Analytics, AI

BioA versatile business professional with over 20+ years of experience in Problem Solving & Critical thinking, Customer Experience (CX), Customer Succ... Read more
Pranav Kumar

Pranav Kumar

Immediate Past Chair

Chief Experience Designer

BioPranav is a management consultant with 28 years of leadership experience in pharma corporations and consulting. His expertise is in Customer Experi... Read more

Mohammad Yousuf Ahmadzai

Analyst Quality Control - Direct Sales

Duc Hoang Anh, CCXP

Head of Experience Management & Process Optimization

Andrew Budiman

Chief continous improvement officer

Dr. Francis Goh, CCXP

Dr. Francis Goh, CCXP

Vice President AI & Data Asia Pacific

Francis Goh is the Digital Innovation Leader for AWS, leading innovation engagements with key clients of Amazon in the region. In 2016, he founded Heh... Read more

Jia Ying "Morgan" Lee, CCXP

CX Strategy & Governance

Anh Hoang (Paris), CCXP

Chief Experience Officer (CXO)

Ms. Thanh Hang Nguyen, CCXP

Managing Director

Ho Chi Minhhttp://www.mcredit.com.vn×Enter PasswordEnter PasswordConfirm Password ## Industry Education ## Global Region United States

Ms. Manpreet Singh, CCXP

Group Head Customer Experience

Dr. Kartina Sury

Strategic Advisor - Fintech/Financial Services | Senior Lecturer

Maria Gabrielle Louise R. "Gaille" Syquia, CCXP

Co-founder and President

Dr. Angel Lo, CCXP

Director of Customer Experience APAC

BioDr. Angel Lo, DBA, MBA, CCXP, CXPA, PMP, PMI-ACP, Seasoned Leader of Organizational Digital Transformation and Customer ExperienceHead of Customer ... Read more

Mrs. Sandra M. De Zoysa, CCXP

Group Chief Customer Officer

BioChairperson SLASSCOM - National IT/BPM Chamber in Sri LankaGroup Chief Customer Officer - Dialog Axiata PLCA Passionate CEx Advocate, Tech Enthusia... Read more
Nicole DuMont

Nicole DuMont

CXPA Staff Liaison

CXPA Volunteer & Workgroup Manager

Nicole joins CXPA as their Volunteer & Workgroup Manager bringing extensive experience working with cross-functional teams in leading and developi... Read more
Greg Melia, CAE

Greg Melia, CAE

CXPA CEO

Chief Executive Officer

CEO Greg Melia, CAE, works with the CXPA Board of Directors to:Ensure the health of CXPA's cultureStrengthen its position as the trusted source for CX... Read more